Grown-ups, send questions about orders, Kids Club access, podcast listening, partnerships, media, or family resources through the form below.

For a faster response, include the adult email address used for your order or membership. Please never send a password, private podcast link, payment-card information, account recovery code, or sensitive information about a child.

Have a story idea?

We love hearing what your family would enjoy! Grown-ups are welcome to share a brief story idea, character suggestion, or theme through this form—for example, a dog family learning to share or an underwater adventure about friendship.

Please keep suggestions to a few sentences. We aren’t accepting complete stories, scripts, songs, artwork, recordings, or detailed original character descriptions for us to adapt. Please use your own adult contact information and leave out children’s names and other identifying details.

Suggestions may inspire stories we create independently, but we can’t promise an episode, a personal reply, credit, payment, or a particular release date. Please read our Story Ideas and Suggestions terms before sending an idea. Personal information is handled under our Privacy Policy.