FAQ

In April 2024, After almost 4 years of offering snail-mail Letters from Momo subscriptions, I decided to take a step back and close that chapter down! As much as I loved offering physical Letters from Momo, it was getting hard to keep it up. But no worries - Letters from Momo are now available as digital files!

You should receive your digital Letter from Momo within minutes! If it's not in your inbox, please check your spam folder.

One of the first things I decided when starting Lamplighter Kids Stories was that I didn't want outside ads on my podcast. I wanted my stories to focus on just that... the stories! This conviction has definitely been tried as my audience has grown, but I still want kids to have a pure experience, especially since they get enough ads everywhere else in life. I hope you enjoy your ad-free experience with my podcast!

If you want to listen to Lamplighter Kids Stories screen-free, please check out Yoto Players and also Storybutton Players. If you would love a beautiful, streamlined app with Lamplighter Kids Stories and other like-minded storytellers, download the Storynest app!

Your Jerome's Journey purchase is fulfilled directly by the publishing company. They say it can take 7-10 days to ship, but unfortunately I've experience it taking longer at times! If you haven't received your books by 3 weeks past purchase order, please email us at lamplighterkids@gmail.com and we can check your order status. Once in awhile things get lost somewhere in the publisher's system and if that's case we are happy to ship you another book at no cost.

If you are unsatisfied in any way with our book Jerome's Journey or our merchandise, we are happy to reimburse you! Once we receive the product back, we will reimburse you the full amount. Feel free to email us at lamplighterkids.com to request a reimbursement!

All digital Letters from Momo sales are final due to the fact that they can't be returned once purchased. If you have questions or concerns about this please feel free to email!

I apologize for the delay that can sometimes occur when you write to me! Lamplighter Kids Podcast, Letters from Momo, and everything else on this website is run solely by me (Rebecca) and is not my full-time job. Though I read everything that comes to my inbox and appreciate all the encouragement so much, please know that I can't always resopond to every email!

That's so sweet! I LOVE receiving snail mail from my little fans. I do have an address to receive mail, simply email me at lamplighterkids@gmail.com and I will send it to you!

Thank you SO much for asking! I would not have made it this far into creating Lamplighter Kids Stories without your support! The best and easiest ways to support me are just by listening and sharing my podcast. It is so helpful! If you'd like to offer more than that, you can buy my digital Letters from Momo packages, buy my book, or buy merch. These purchases directly help me by allowing me to have the time (aka pay a babysitter!) to get away and keep writing stories. I also have a Patreon if you'd simply like to make a one-time donation. You can find the URL for that below! THANK YOU so much for your continued support!

If you'd like to support me via Patreon, I'd be so grateful! Any donation helps keep Lamplighter Kids Stories ad-free. =) You can find my Patreon page here: https://www.patreon.com/lamplighterkids

No, Lamplighter Kids Stories is not associated with Lamplighter Ministries.